Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. If the product has been used or if products have been opened.

Your next step would be to contact us at (theherbalmission@gmail.com)

To complete your return, we require a receipt or proof of purchase. If bought online, then all we would need is your name and email address.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {theherbalmission@gmail.com}.

Damaged Items

If you received a damaged item then please contact us immediately. Sending pictures of the damaged product helps this process.

We can then, send you a new item or refund your money for that item.

Shipping returns

To return your product, you should mail your product to: {2131 Township rd. 180, Fredericktown, Oh 43019}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Need help?

Contact us at {theherbalmission@gmail.com} for questions related to refunds and returns.